Learn the art of communicating smarter with AI. From the basics of writing effective prompts to get the exact results you desire, to advanced techniques, we’ll help you take your AI skills to the next level.
Why AI role-play matters in customer service When you’re onboarding new support hires or trying to uplevel existing team members, theory-based training often falls short. Real learning kicks in through live interaction — but that comes with risk. You can’t toss a new rep into an irate cancellation call unprepared. That’s exactly why AI-driven role-play … Read more
What Are Custom GPTs, Really? Custom GPTs are essentially modified versions of ChatGPT that you can tweak to act exactly how you want them to. Think of them like setting up a new character in a video game—you choose the personality, skills, and even the way they talk. Except here, it’s an AI chatbot that … Read more
Start with a strong primary goal for your SEO content Before you throw a prompt at ChatGPT, take a full stop and ask yourself: What’s the organic traffic job this post needs to accomplish? Don’t just say, “rank for this keyword.” That’s a direction, not a job. The real goal might be to: Capture commercial … Read more